Filiale de CNP Assurances, Filassistance est un acteur multi-spécialiste de l’assistance aux personnes et aux biens. Fin 2024, Filassistance compte 8,5 millions de bénéficiaires, pour un chiffre d’affaires de 59 millions d’euros.

Filassistance

This office focuses on operational support and strategic management within the medical and commercial sectors.

108 Bureaux de la Colline

This department focuses on managing client accounts, fostering relationships, and driving business development.

Client Relations

This department provides support and assistance across various services, ensuring customer inquiries and technical issues are effectively addressed.

Assistance Services

This department focuses on ensuring customer satisfaction and handling complaints effectively.

Customer Satisfaction Management

This department is responsible for internal auditing, financial management, and performance analysis.

Finance and Control

This department focuses on enhancing customer interactions and driving innovation in marketing strategies.

Marketing and Customer Experience

This department is responsible for coordinating and managing medical assistance services.

Filassistance

Org chart

Teams

Client Relations

Assistance Services

Customer Satisfaction Management

Finance and Control

Marketing and Customer Experience

Medical Assistance Coordination

Offices

Filassistance

Org chart

Teams

Client Relations

Assistance Services

Customer Satisfaction Management

Finance and Control

Marketing and Customer Experience

Medical Assistance Coordination

Offices

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