Joshua Levitsky

Global Head of Professional Services and Training at FileWave

Joshua Levitsky is an experienced professional in the field of IT and cybersecurity with a diverse range of work experiences. Starting their career as an Office Assistant and Instructor at ComputerED Summer Camp, they developed their organizational and teaching skills. Joshua then became an Administrative Assistant at Camp Ramah in the Berkshires, where they managed the camp's LANtastic network and ensured the smooth operation of office computers and printers.

Joshua went on to work at Park House, Inc. as a Direct Care Counselor, providing support and empowerment to adults with intellectual and developmental disabilities. At Simon's Hardware and Bath, they served as an Assistant to the Purchasing Manager and Technology Consultant, playing a critical role in maintaining inventory management during a transition period.

At IDT Corporation, Joshua held a dual role in Escalated Technical Support and Billing, where they streamlined processes and implemented automation and self-help solutions for clients. As a Network Technician at The Internet Access Company, they built and maintained the company's physical network infrastructure across multiple regions.

Moving on to Time Inc., Joshua held various roles, including Service Desk Analyst, Desktop Engineer, Manager of Desktop Engineering, and Associate Director of Desktop Engineering. In these positions, they focused on maintaining the security, performance, and reliability of end-user devices, managing software solutions, and providing technical support.

Joshua then joined Absolute Software as a Sr. Technical Consultant, Principal Technical Consultant, and finally, Team Lead for Professional Services Technical Consultants. During this time, they assisted thousands of customers with the architecture, installation, deployment, and management of Absolute Software's solutions for computers and mobile devices.

In their most recent role as the Global Head of Professional Services and Training at FileWave, Joshua led a global team that collaborated closely with Customer Success and Support. Joshua'sstrategic contributions and focus on team building allowed for the creation and maintenance of thriving online customer communities.

Joshua Levitsky's work experience showcases their extensive expertise in managing and implementing IT solutions, providing technical support, and driving customer success in the field of IT and cybersecurity. Joshua'sstrong leadership skills and deep knowledge of various technologies make him a valuable asset to any organization.

Joshua Levitsky, CISSP, completed their education in a variety of academic institutions. Joshua obtained a High School Diploma from Robert Louis Stevenson in 1991. Afterwards, they pursued a degree in Sociology at Stony Brook University from 1991 to 1995. In 2016, they enrolled in Western Governors University where they focused on Computer and Information Systems Security/Information Assurance until 2018.

In addition to their formal education, Joshua Levitsky, CISSP, has obtained several certifications throughout their career. Joshua received the CISSP certification from (ISC)² in April 2002. Joshua also holds certifications from Microsoft, including Microsoft Certified Systems Administrator (MCSA) Windows 2000 in July 2002, Microsoft Certified Systems Engineer (MCSE) Windows 2000 in July 2002, and Microsoft Certified Systems Engineer (MCSE) Windows NT 4.0 in October 2000. Moreover, they achieved certifications from Linux Professional Institute, CompTIA, and various other institutions.

Joshua Levitsky, CISSP, is committed to continuous learning and has obtained additional certifications related to emergency response, software administration, and cybersecurity. Joshua acquired certifications such as Emergency Medical Responder (EMR) from the National Registry of Emergency Medical Technicians in February 2023, LPIC-1: System Administrator from the Linux Professional Institute in January 2018, and CompTIA certifications including CompTIA A+ ce in January 2017, Linux+ in January 2018, Project+ in March 2018, and Systems Support Specialist in January 2018.

It is important to note that the provided information does not suggest any assumptions beyond the education and certifications attained by Joshua Levitsky, CISSP.

Links

Previous companies

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IDT Corporation logo

Timeline

  • Global Head of Professional Services and Training

    April, 2021 - present

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