FileWave provides enterprise, education, and government institutions around the world with multi-platform endpoint management software for the entire IT lifecycle. FileWave increases the productivity of overburdened IT departments by eliminating the "swivel chair" among single platform solutions, simplifying complex processes through anintuitive interface, and smart automation. This comprehensive solution supports both desktop and mobile devices across macOS, Windows, iOS, Chrome OS, and Android.

Information Technology

Software

FileWave

FileWave's headquarters in Indianapolis, IN, United States

This department provides assistance and solutions to customers facing technical issues with products or services.

Technical Support

The Engineering team at FileWave is responsible for designing, developing, and maintaining the company's multi-platform endpoint management software. This team works on backend and frontend development, cloud infrastructure, and system support. Their combined efforts ensure the software is robust, scalable, and meets the diverse needs of enterprise, education, and government clients, supporting various operating systems like macOS, Windows, iOS, Chrome OS, and Android.

Engineering

The Quality Assurance Team at FileWave ensures the reliability and performance of the company's multi-platform endpoint management software. Comprising roles such as Senior Quality Assurance Engineer, QA Automation Engineer, and Software Quality Assurance Manager, the team conducts rigorous testing and validation processes to identify and resolve defects, automate quality checks, and uphold software standards across macOS, Windows, iOS, Chrome OS, and Android platforms. Their work is crucial for maintaining high software quality, enhancing user experience, and supporting the productivity of IT departments worldwide.

Quality Assurance Team

The Sales Team at FileWave is responsible for driving revenue growth by managing relationships with new and existing clients across various regions. This team collaborates closely with channel partners to extend market reach, provides technical expertise to potential customers, and ensures a streamlined sales process to meet the needs of enterprise, education, and government institutions. They work across different geographies, including EMEA, APAC, and US, to support the company's multi-platform endpoint management solutions.

Sales Team

The Leadership Team at FileWave is responsible for steering the company's strategic direction and ensuring operational excellence across all departments. Comprised of key figures such as the Global Head Of Professional Services And Training, the Chief Financial Officer, the VP Of Engineering, and the Global Head Of Support, this team collaborates to enhance product development, optimize financial performance, and improve customer service and training programs.

Leadership Team

This department manages employee relations, recruitment, and workforce development.

Human Resources

The Marketing and Customer Experience team at FileWave focuses on enhancing brand visibility and ensuring exceptional customer interactions. They craft and execute marketing strategies, manage customer relationships, and gather feedback to improve service delivery. This team plays a crucial role in driving growth and maintaining satisfaction across FileWave's diverse client base in enterprise, education, and government sectors.

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Other teams

Engineering

Quality Assurance Team

Sales Team

Leadership Team

Human Resources

Marketing and Customer Experience