Stephen Grimm currently serves as a Senior Customer Service Manager at Filigran, having joined the company in October 2025. Prior to this role, Stephen was with ZeroFox from November 2017 to October 2025, where notable positions included Senior Technical Account Manager for the Public Sector and a Team Lead Platform Engineer. In these roles, Stephen was responsible for liaising with DOD clients to understand their needs, leveraging the ZeroFOX platform to create tailored solutions, and ensuring customer satisfaction through technical support. Additionally, Stephen’s experience encompasses onboarding and project transition, client training, and security operations management, utilizing programming languages such as SQL, JavaScript, and Python to enhance platform usage and security measures. Earlier career experience includes working as a Pest Control Technician at Brody Brothers Pest Control from August 2015 to November 2017.
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