Bryan Pruett

Bryan Pruett is a skilled Client Support Engineer at Finalsite, where responsibilities include reviewing advanced issues escalated by tier 1 support and providing data-driven responses since September 2022. In addition, Bryan has been a Client Support Representative III at Blackboard K-12 since July 2017, troubleshooting a variety of issues with the Web Community Manager CMS, analyzing documentation for improvements, and managing support tickets. Previous experience includes serving as a Web Advisor at Bluehost from February 2015 to June 2017, where technical issues were resolved to enhance customer experience, and as a Tier 1 Technician at SymTec from October 2012 to July 2015, providing timely onsite and remote support. Bryan holds a Bachelor's Degree in Cloud Computing from Western Governors University and a Network Administrator degree in Information Technology from Southwest Applied Technology College.