Ross Cavanagh

Ross Cavanagh is a seasoned professional with extensive experience in customer support and management roles across various industries. Currently serving as a Product Support Analyst at Finalsite since September 2022, Ross previously worked at Blackboard as a Client Support Representative from February 2014 to September 2022. Prior experience includes positions such as Assistant Store Manager at Barnes & Noble, Oracle SQL Expert at Chicago Career Tech, and Intern at The Big Deal Chicago focusing on Database Development. Ross also held leadership roles at The North Face and was a Sales Supervisor at Lands' End, where notable achievements included managing a store with annual sales of $2,000,000 while overseeing staff training and operational functions. Ross holds a BA in English Language and Literature with a Writing Track from the University of Illinois Chicago and has pursued additional education at City Colleges of Chicago.