Léa Alves

Léa Alves has a diverse work experience in various companies. Léa started their career in 2010 at Pernambucanas, where they worked as an Analyst of Credit Risk and Fraud Prevention. Léa'sresponsibilities included analyzing credit for individuals and businesses, verifying documents with government agencies, monitoring credit portfolios, and updating customer information. During their time at Pernambucanas, they also served as an Administrative Assistant, handling general analysis, data entry, and providing support to the stores. Léa later became an Assistant for Financial Products, focusing on sales of insurance and loan analysis, tracking results and goals, and managing proposal registration.

In 2017, Léa joined Vivara and worked there as an Administrative professional for a short period of time.

In 2018, they moved to Via Varejo SA, where they worked as a Credit Desk Analyst for a year.

Most recently, in 2019, Léa joined FinanZero as an Analyst of Customer Success. Léa initially held the role of Analyst of Customer Success and then progressed to the position of Analyst of Customer Success Pleno.

Overall, Léa's work experience demonstrates their expertise in credit analysis, fraud prevention, customer success, and administrative tasks.

Léa Alves has a Bachelor's degree in Administration from Universidade Cruzeiro do Sul. In addition to their degree, they have obtained several certifications, including PLD Módulo Produtos & Corban from FEBRABAN, Um Olhar Sobre a Lei LGPD from FEBRABAN, Atendimento ao Público from Fundação Bradesco, Postura e Imagem Profissional from Fundação Bradesco, Resiliência from Fundação Bradesco, Inteligência Emocional 2.0 from Escola Conquer, Introdução à Administração from Fundação Bradesco, Lei Geral Proteção de Dados (LGPD) from Fundação Bradesco, LGPD para Correspondente from INFI-FEBRABAN, Produtividade e Gestão do Tempo from Escola Conquer, Inteligência Emocional from Escola Conquer, Análise Introdutória de Crédito e Risco de Crédito from Fundação Getulio Vargas, Customer Success from Sebrae, FBB 100 Correspondente Completo from FEBRABAN, and Comunicação e Oratória from Escola Conquer. Additional certifications include PLD Módulo Produtos & Corban from Santander Brasil.