Pierre-Luc S. is a Customer Care Expert at Finary since June 2022, bringing extensive experience in customer success roles across various companies. Prior to Finary, Pierre-Luc served as the Head of Customer Success for EMEA at Work4 from September 2017 to June 2022, where responsibilities included implementing services, enhancing customer satisfaction, managing client portfolios, and leading the EMEA Customer Success team. Earlier positions include Customer Success Manager at Amazon, focusing on traffic analysis and reporting, and Junior Media Manager at Groupe Renault, involved in media planning and campaign reporting. Academic qualifications include a Master of Science in Business Management from EDHEC Business School and a Master of Science in Management from EBS Universität für Wirtschaft und Recht.
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