Malcolm Carmichael possesses extensive experience in operations and customer support within the financial technology sector. Currently serving as the Head of Customer Support for TCM at Finastra since November 2015, Malcolm has previously held the position of Senior Support Director for Summit. Prior to this role, Malcolm worked at Misys Banking System from 2007 to November 2015 as an Operations Manager in the Risk Department, where expertise in risk management operations was developed.
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