Ricky Dunn has extensive experience in information technology management. Ricky currently works as an Information Technology Manager at findhelp, where they manage a team of IT professionals and provides support to local and remote personnel. Ricky is also responsible for budgeting, planning, and implementing IT strategies. Prior to this role, Ricky worked as an IT Systems Administrator at Cotati-Rohnert Park Unified School District. In this position, they handled day-to-day operations of various platforms such as JAMF MDM, ServiceNow Help Desk Suite, and Google Workspace for Education. Ricky also provided support to staff and faculty members and maintained complex Cisco networks across multiple school sites. Ricky Dunn's work experience showcases their expertise in IT management and their ability to troubleshoot network-related issues.
Ricky Dunn completed their education at Sonoma State University from 2018 to 2020, earning a Bachelor of Science degree in Biology. Prior to attending Sonoma State University, they attended Santa Rosa Junior College from 2015 to 2018, where they obtained an Associate of Science degree in Biology. Additionally, during their time at Santa Rosa Junior College, Ricky also earned a certificate in Computer Science & Networking.
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