Allan Lopes is an accomplished professional in customer success, currently serving as Analista de Sucesso Pleno II at FindMe since March 2021. With expertise in B2B interactions, Allan actively analyzes and manages key accounts, focusing on important performance indicators such as NPS, Health Score, and Dal. Responsibilities include overseeing client success journeys, providing training and onboarding, and ensuring ongoing satisfaction through continuous follow-ups. Prior experience includes roles as Analista de Sucesso Jr. at GRUPO CGS and Supervisor Administrativo at Cobasi. Allan holds a Bachelor's degree in Advertising from Universidade São Judas Tadeu, completed in 2016.
This person is not in any teams