Klaas Jansen

Account Director Continental Europe at FinDock

Klaas Jansen has a diverse work experience spanning over several companies and roles. Klaas is currently working at FinDock as an Account Director and has been in this role since January 2023. Prior to that, they worked at Salesforce.org as a Member Partner Advisor on the Salesforce.org Partner Advisory Board from May 2020 to April 2022.

Before joining Salesforce.org, Klaas worked at PwC Nederland as a Senior Manager in the PwC Salesforce Tech department. Klaas started this role in July 2019 and continued until April 2022. During their time at PwC, they focused on supporting digital transformation for Salesforce.org customers in the EMEA region.

Prior to PwC, Klaas worked at ABSI as a Nonprofit Success Manager from June 2017 to June 2019. Klaas played a key role in building a Salesforce Practice focused on the Salesforce.org market and helping non-profits with their digital transformation.

Before ABSI, Klaas was the Director of Customer Success at StepOrange from October 2016 to May 2017. Klaas was responsible for driving customer success and adoption of StepOrange products, particularly in the non-profit sector.

Klaas also has experience working in the non-profit sector. Klaas worked at Compassion Nederland from November 2011 to September 2016, first as the Director of Ministry Services and later as the Director of Sponsor Donor Services. During their time at Compassion Nederland, they managed teams, implemented Salesforce, and focused on customer-centricity.

Earlier in their career, Klaas worked at DBS Business Solutions BV as the Manager of the Support Center from August 2008 to March 2010. Klaas managed product teams and implemented customer-focused service and ITIL work procedures.

Prior to DBS Business Solutions BV, Klaas worked at AL-West CV as the Manager of Customer Services from 2001 to July 2008. Klaas expanded the Customer Services Department, implemented customer relationship management, and created product teams.

Klaas started their career at Tauw as a Customer Relation Manager. Their exact dates of employment are not specified.

Klaas Jansen's education history begins in 1980 with their attendance at CBS de kosterstraat, where they did not earn a degree nor specialize in a particular field of study. Klaas then went on to attend de heertganck from 1986 to 1991, but it is unclear whether they obtained a degree or pursued any specific field of study. Moving forward, Jansen attended Saxion University of Applied Sciences from 1991 to 1997, where they earned a Bachelor's degree in Analytical Chemistry. Continuing their education, they enrolled at TSM Business School from 2006 to 2009, earning a Bachelor of Business Administration (BBA) degree in the field of Leergang Bedrijfskunde. Lastly, Jansen attended CC Excellence from 2013 to 2014, obtaining a Post HBO degree in Leergang Excellent Leiderschap.

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