Denise Santos is a seasoned IT professional with over 20 years of experience in various roles, including Technical Support Manager, Operations Manager, and Service Delivery Manager. Currently, Denise is pursuing a post-graduate degree in Information Security and Project Management, while actively managing operations and customer success strategies. They possess a strong background in telecommunications and have led teams of over 50 professionals, ensuring compliance with key performance indicators and fostering customer satisfaction. Denise thrives on problem-solving and enjoys developing people within the technological landscape.
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