Kisha R. is a seasoned professional in the insurance and claims management sector, currently serving as a Senior Business Consultant at FINEOS since March 2020, where Kisha successfully implements agile upgrades to insurance claims software, enhancing client operational efficiency. Previously, Kisha has held managerial roles in esteemed firms such as La Capitale, Housing Services Corporation, and Zurich North America, focusing on team leadership, client relationship building, and compliance management. Kisha's extensive experience spans various positions, including Accident Benefits Supervisor at Crawford & Company and Unit Manager at The Dominion of Canada General Insurance Company, where leadership and process improvement were emphasized. An academic background includes a Bachelor of Arts in Political Science from York University.
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