Robert Clarke is a Support Team Lead currently based in Havelock North, New Zealand, originally from Birmingham, UK. They built their people skills over several years in retail, progressing from a sales assistant to retail management. In 2019, Robert moved to Advanced to further their IT career and quickly discovered a passion for problem solving while working at the service desk. Their experience has led them to excel in client services and project management within the Professional Services team. Robert holds certifications in ITIL 4 Foundation and Prince2 Foundation, reflecting their commitment to professional growth in the IT field.
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