Jyotsna S.

Jyotsna S. is an experienced cabin crew member currently working at Finnair since November 2023, with a focus on safety and emergency procedures on A32S, A330, and A350 aircraft. Prior to this role, Jyotsna S. worked at Airpro Oy in a similar capacity and completed training as a cabin crew trainee at Finnair. Additionally, experience includes leadership as a Customer Service Team Lead at Swappie, where responsibilities involved team management and customer support, along with launching the Spanish market. Previous roles include Cabin Manager at easyJet, where team coordination and crew development were key, and various positions in customer service and publication design. Jyotsna S. holds a Master of Arts in Publishing and two bachelor's degrees in Creative Writing and Philosophy.