Arvind Kumar (Thakur) is a seasoned professional in retail banking with over 25 years of experience. Currently serving as the Zonal Head at Fino Payments Bank, they lead sales and distribution initiatives in Bihar, India, while driving business growth through customer-centric strategies. Arvind has previously held significant roles at HDFC Bank, ICICI Bank, and Axis Bank, developing expertise in various banking operations and customer service. They possess a postgraduate degree in Data Science and Business Analytics from the Institute of Product Leadership and an MBA in Marketing from Symbiosis Institute of Management Studies. Passionate about digital and financial inclusion, Arvind remains committed to leveraging data-driven insights to enhance customer satisfaction.
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