Ricky Zhao

Ricky Zhao is a senior product designer with over six years of experience in leading end-to-end UX for various sectors, particularly focusing on enhancing healthcare experiences. Currently serving as a Senior Product Designer at FINSYNC, Ricky previously held positions such as Lead UX Designer at Ascend Learning and Senior UX Designer at Inbox Health, where they implemented key features that significantly improved user engagement and satisfaction. Ricky's design approach is deeply informed by personal experiences, driving their commitment to creating human-centered and accessible care solutions. Ricky holds a graduate degree in Instructional Technology & Media from Columbia University and a bachelor's degree in Elementary Education and Teaching from the University of Wisconsin-Madison.