Edwin Rivera

Edwin Rivera is an experienced professional with a diverse background in client relations and customer support across various industries. Currently serving as an Implementation Specialist at Fintech since September 2021, Edwin builds strategic relationships and guides clients through the onboarding process while promoting the utilization of Lilypad tools. Prior to this, Edwin held multiple roles at Thomson Reuters NYC, including managing global client relationships and serving as a liaison among various departments. Experience also includes customer account management at Bloomberg LP, team leadership within the Exchanges Department, and management positions at Starbucks and Telco Group Inc. Educated in Marketing Management at Kingsborough Community College, Edwin combines strong interpersonal skills with a commitment to enhancing customer satisfaction and operational efficiency.