Jennifer R. is a seasoned professional in implementation consulting and customer support with extensive experience in the healthcare technology sector. Currently serving as a Senior Implementation Consultant at FinThrive since November 2023, Jennifer previously held positions at Change Healthcare as an Implementation Specialist and at FinThrive in various roles, including Implementation Consultant, Adoption Success Consultant, Sr. Escalation Manager, and Account Manager from June 2013 to November 2022. Jennifer has a strong background in managing client relationships, providing post-sales support, and overseeing strategic customer escalations. A graduate of Western Governors University with a Bachelor of Science in Information Technology Management, Jennifer combines technical expertise with a commitment to enhancing client satisfaction and operational efficiency.
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