Jay Phelps has a diverse work experience in the field of quality control and engineering. Jay currently works at Finvi as a Senior Quality Control Analyst. Before that, they worked at Tillster, Inc. as a Senior Quality Engineer, where they were responsible for verifying web-based orders and menu changes in API and UI. Jay also participated in agile/scrum meetings with the product manager and dev team. Prior to that, Jay worked at Ingenico as a Senior Quality Engineer and Quality Assurance Team Lead, where they wrote and executed test plans for electronic payment processing systems. Jay also created and maintained a test case repository. Jay also worked at RedPrairie as a Senior Quality Engineer and at AutoVIN as a Senior Quality Analyst, where they created and executed test plans for Oracle database applications and worked on Autovision software and database applications. Jay also worked at Ingenico as a Senior Quality Analyst, where they tested and certified payment processing platforms. Jay also communicated software issues to the development team and resolved field issues. At Radiant Systems, they served as a Lead Quality Engineer, managing a team of Quality Engineers. Jay also worked directly with clients and developers to prioritize software defects and create project plans. Jay's career at Radiant Systems began as a Software Developer, Quality Engineer, and Support Technician, where they wrote pay-at-pump credit interface programs and performed software maintenance and testing.
Jay Phelps obtained a Bachelor of Science degree in Management from the Georgia Institute of Technology from 1988 to 1993. Additionally, Jay has acquired several certifications, including a Scrum Master Certification from the Six Sigma Global Institute in December 2020 and multiple courses from LinkedIn, such as Product Management, Quality Management for Operational Excellence, Strategic Thinking, Leading When You're Not in Charge, Project Management Foundations: Requirements, and Project Management: Technical Projects, all obtained in July and August 2022. Furthermore, Jay completed the Cyber Aces Cyber Security Course from Cyber Aces in August 2022.
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