Asaf Winer

CS Leader, Scale Americas at Fireblocks

Asaf Winer has a diverse work experience spanning various industries and roles. Asaf is currently working at Fireblocks as a Customer Success Manager, where they are responsible for leading Scale customer activities and building the Scale CS team in the New York office and Americas region. Prior to this, Asaf worked at Acast as the Global Head of Customer Success, where they hired, trained, and scaled the first global Customer Success team. Asaf also established 24/7 coverage and introduced webinars, forums, and instructional guides to improve customer support. Before Acast, Asaf worked at LeagueApps, starting as a Business Associate and eventually becoming a Customer Success Team Lead. In this role, they recruited, trained, and managed the performance of the Customer Success team. Asaf also improved support channels, organized customer-led panels and events, and achieved high customer retention rates. Asaf also has experience working as a Senior Writer and Marketing Specialist at Superpredictors, a Marketing Partnerships Intern at Madison Square Garden, and a Summer Sales Representative at Vector Marketing.

Asaf Winer completed their high school education at Tenafly High School from 2002 to 2006. Asaf then pursued their higher education at Fordham University from 2007 to 2010, receiving their Bachelor of Arts degree in Economics.

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