MC

Marcus C.

Technical Support Engineer at Fireblocks

Marcus C. has a diverse work experience spanning several roles and industries. Marcus currently works as a Technical Support Engineer at Fireblocks, starting in 2022. Prior to that, Marcus was an API Support Specialist at Meta within Globesoft Pvt. Ltd., from May 2020 to May 2022. In this role, they served as a technical expert for the WhatsApp Business/Messenger/Instagram Business API and assisted with onboarding and integration processes for clients.

Before joining Globesoft Pvt. Ltd., Marcus held multiple roles at Sabre Corporation starting in 2016. Marcus began as an Associate API Support and subsequently worked as a Contributor API Support and later as a Senior API Support. During their tenure, they resolved technical issues related to Sabre's API and collaborated with stakeholders to improve workflow efficiency.

Prior to Sabre Corporation, Marcus worked at Raffles Education Corporation as a Lead Application Developer from September 2015 to August 2016. In this position, they governed workflow processes, maintained application functionality, and facilitated communication with external partners.

Marcus also has experience in the healthcare field, having served as a Service Medic in the Singapore Armed Forces from May 2012 to May 2014. Marcus received training as a Medic and provided medical coverage to inmates in SAF Detention Barracks Medical Centre.

Additionally, Marcus worked as a Technical Support Officer at Temasek Polytechnic from October 2011 to April 2012. Marcus assisted in the iDigital Campus project, specifically as a web service developer, and contributed to the creation of a navigation system using Google Web ToolKit (GWT).

Overall, Marcus C. has a strong background in technical support, API troubleshooting, application development, healthcare, and web service development.

Marcus C. attended Temasek Polytechnic from 2008 to 2011, where they earned a Diploma in Info-communications. Marcus'sfield of study during their time at the institution was Information Communications.

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Timeline

  • Technical Support Engineer

    June, 2022 - present

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