Richard Smith

Richard Smith is an accomplished professional with extensive experience in customer success, sales engineering, and consulting within the banking, finance, and technology sectors. Currently serving as an Enterprise Customer Success Manager at Fireblocks since February 2022, Richard specializes in helping strategic clients enhance their digital assets business through tailored strategies. Previous roles include Sales Engineer at Fireblocks and Thought Machine, where Richard led pre-sales engagements for various financial institutions. At Experian Asia Pacific, Richard held multiple positions, including Principal Consultant and Senior Solutions Consultant, focusing on transforming credit decisioning capabilities and building client relationships. Early career experiences include training and support roles at Ultra Electronics and AudioSoft, enhancing operational efficiencies in diverse environments.