Şebnem Uğuz

Fleet Operations Manager at Firefly

Şebnem Uğuz has a diverse work experience. Şebnem started their career as an Assistant at Mimar Sinan University of Fine Arts in November 2016 and worked there until April 2018. Şebnem then joined Uber as a Community Support Representative and later became a COE Specialist from April 2018 to November 2018. In 2019, they worked as a Customer Experience Specialist at MCAN Health from October to November, and then as a Customer Service Lead at Tamam app from November 2019 to January 2020. Currently, they are working at Firefly as a Fleet Optimization & Support Specialist since February 2020 and was promoted to the role of Fleet Operations Manager in March 2021.

Şebnem Uğuz has a diverse education history. In 2019, they enrolled at Anadolu University and is expected to complete their Bachelor's degree in Business Administration in 2023. Prior to this, from 2010 to 2018, they studied at Mimar Sinan University of Fine Arts and obtained a Bachelor of Arts - BA degree. The field of study for this degree is not specified. Additionally, in 2013 and 2014, Şebnem attended the University of the Arts London and earned a Bachelor of Arts - BA degree in Fine and Studio Arts. In terms of certifications, they obtained a certification in "Managing Customer Expectations for Managers" from LinkedIn in June 2019.

Links

Timeline

  • Fleet Operations Manager

    March, 2021 - present

  • Fleet Optimization Support Specialist

    February, 2020