Monica Tison

Monica Tison has a diverse work experience spanning over various industries. Their most recent position was as the Director of Customer Success at FireHydrant. Prior to that, they held roles at Labelbox, where they served as the Director of Customer Experience and Senior Manager of Customer Success & Support. In these positions, they built and managed customer success programs, led teams, and focused on maximizing retention and generating expansion revenue. Before that, they worked at Optimizely as a Senior Technical Account Manager and Senior Customer Success Manager, where they managed enterprise accounts and achieved high renewal rates. Monica also has experience in account management and sales at TrackMaven and business development at Contact Solutions. Earlier in their career, they worked as a social media manager and assistant restaurant manager. Overall, Monica has a strong background in customer success, account management, and business development.

Monica Tison received their Bachelor of Arts (B.A.) degree in Early Childhood Education and Teaching from the University of South Carolina, where they studied from 2007 to 2011. Monica then pursued a degree in Mental Health Counseling/Counselor at Villanova University in 2013. Prior to their university education, they graduated from Madison High School in 2007, earning their High School Diploma. In addition to their academic achievements, Monica obtained an Inbound Certification from HubSpot in June 2015.