First Bus is one of the UK’s largest bus operators delivering over a million passenger journeys every week for the communities that we serve. 

Making journeys easier for our customers, we were the first national bus operator to rollout Tap On, Tap Off payment technology across our entire UK fleet of 4500 buses and our First Bus App is voted ‘best in class’ amongst UK bus operators.  

Our most recent investments are in new, state-of-the-art buses with over 15% of our fleet being Zero Emission Bus (ZEBs) by March 2024 across all of our key networks. We work proactively with our local authority partners, making a positive impact on air quality, tackling congestion and improving customer experience.  

We are focused on First Bus becoming a leader in the transition to a low-carbon future and are committed to operating a zero-emission bus fleet by 2035.
 
We also operate the Aircoach network in Ireland, as well as First Travel Solutions, Specialist Passenger Solutions and Ensignbus.  

First Bus is a division of FirstGroup.   

Find more information on First Bus here: https://news.firstbus.co.uk/   


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First Bus

First Bus' headquarters in Aberdeen, United Kingdom

This department oversees the planning, implementation, and maintenance of network systems and infrastructure.

Network Management

This department is responsible for managing the logistics and operation of bus services to ensure safe and efficient transit for passengers.

Transportation Services

This department oversees the daily operations and management of workflows, ensuring efficiency and effectiveness in organizational processes.

Operations Department

This department oversees engineering operations and ensures the successful execution of engineering projects.

Engineering Management

This department is responsible for creating, executing, and managing marketing strategies to promote the organization's products and services.

Marketing Department

This department oversees organizational leadership and strategic direction.

Management Office

This department focuses on managing and training individuals for bus driving roles.

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Transportation Services

Operations Department

Engineering Management

Marketing Department

Management Office

Bus Operations