Beki Scragg

Beki Scragg has extensive experience in customer service and management roles across various industries. Beki began a career at Morrisons as a Customer Service Representative before moving to British Gas, where Beki served as a Customer Service Advisor and later a Dispatcher. Following a stint as a Claims Handler at MSL, Beki joined First Central as a Third Party Intervention Handler. Beki further developed managerial skills while holding multiple positions at EasiDrive Credit Hire & Repair, including Team Manager of the Total Loss Team and Technical Services roles. Currently, Beki is the Customer Relations Team Leader at 1st Central since April 2023, having also worked as a Marketing Coordinator at EDAM Group. Beki's educational background includes qualifications in Information Technology, Psychology, English Language, and Child Development from Ashton Sixth Form College and Hyde Technology School.