Daniel Bowers has extensive experience in technology support and management, having held several roles in the field since May 2010. As a Technology Support Manager at First Central, responsibilities included managing daily support operations, enhancing service quality, and improving productivity. In the role of Technology Support and Field Service Lead, Daniel oversaw a distributed support team, coordinating assistance for 800 colleagues and ensuring effective resolution of escalations. As the End User Compute and Support Manager, leadership was provided to a 24/7 multi-site team, managing a range of support levels and overseeing tech budgets while delivering comprehensive service reports. Daniel also served as an End User Support Specialist and has transitioned to the position of Senior IT Support Analyst and Digital Workspace Technical Product Manager.
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