Jonny Parker

Customer Relations Team Leader at First Central

Jonny Parker has extensive experience in customer relations and claims management, currently serving as a Customer Relations Executive and Team Leader at First Central since April 2015. Prior to this role, Jonny worked at Aviva Personal Motor from August 2012 to March 2014 as a Claims Mentor, where responsibilities included coaching individuals on managing motor insurance claims. Additionally, Jonny spent over a decade at Aviva plc from June 2003 to March 2014 as a Claims Advisor, handling motor insurance claims and acting as the primary point of contact for customers within the department.

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First Central

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First Central Insurance & Technology Group is committed to restoring and maintaining trust in the industry through technology and data to reduce risk, tackle fraud and deliver products for the future. Our in-house capabilities, people and commitment to innovation makes us stand out from others in the industry. Having established as a group in 2008, we have over 1,000 dedicated colleagues across our subsidiary businesses, with locations in Guernsey, Gibraltar, Sussex and Manchester. We deliver market-leading motor insurance, underwriting, distribution, finance, technology and legal services. Our car insurance broker, 1st CENTRAL, is firmly established as a top supplier on UK price comparison websites and became the number 1 best-selling brand on these sites (December 2021). Meanwhile, our underwriting brand, Skyfire Insurance, uses state-of-the-art data sources and capabilities to assess risk at a granular level in order to provide competitive private motor insurance premiums.


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