Lauren Dopson currently serves as the Operational Excellence Delivery Lead at 1st Central since January 2021, following a diverse career at Co-op Insurance from February 2007 to December 2020. During time at Co-op Insurance, Lauren held multiple roles, including Continuous Improvement Practitioner, Root Cause Analyst, Quality Assurance Analyst, Customer Relations Advisor, Credit Hire Advisor, Home & Motor Claims Advisor, and Customer Service Advisor. Educational background includes attendance at Oldham Sixth Form College.
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