Lee Foster possesses extensive experience in the insurance and banking industries, currently serving as a Quality Assurance Assessor at First Central since February 2023. Prior to this role, Lee was a Team Manager at Markerstudy Broking, overseeing a team of 12 advisers focused on servicing motor policies and managing key performance indicators. Lee has also worked as a Subject Matter Expert at Co-op Insurance, implementing contact centre optimization through six sigma and lean methodologies, and held various customer service and technical advisory positions at The Co-operative Banking Group, Friends Provident, and Barclays Investment Bank. Lee holds a Bachelor's Degree in English with Philosophy from The Manchester Metropolitan University.
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