Payal Sharma

Payal Sharma is an experienced professional with a strong background in customer service and team leadership. Currently serving as a Policy Review Specialist (Fraud Investigator) at First Central since September 2022, Payal has previously held roles at Dictate IT Ltd as Managed Service Team Leader and Managed Services Processor from November 2017 to January 2022. Additional experience includes working as a Brand Ambassador at REL Field Marketing and CPM UK, where tactical skills were employed to promote products and enhance customer service. Prior roles also consist of a Retail Sales Assistant at Toolstation and a Sales Helper at Next Retail Ltd, alongside work experience at Air Menzies International. Payal holds a Bachelor of Technology in Business/Managerial Economics from Crawley College and completed GCSEs at The Holy Trinity School.