Tim Calderhead is a change and transformation expert with extensive experience in operational excellence across various sectors, including retail and utilities. Currently serving as the Strategic Delivery Lead at 1st Central, they focus on implementing customer relations strategies and managing significant change initiatives. Tim has a background in business transformation and has worked closely with global C-Suite executives to establish strategic priorities. Previously, they held roles at Dunelm Mill and O2, where they excelled in customer service and operational improvement, earning accolades for their contributions. Tim is also a Lean Six Sigma Black Belt and an ICAgile Practitioner.
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