First Central Insurance & Technology Group is committed to restoring and maintaining trust in the industry through technology and data to reduce risk, tackle fraud and deliver products for the future. Our in-house capabilities, people and commitment to innovation makes us stand out from others in the industry. 

Having established as a group in 2008, we have over 1,000 dedicated colleagues across our subsidiary businesses, with locations in Guernsey, Gibraltar, Sussex and Manchester. 

We deliver market-leading motor insurance, underwriting, distribution, finance, technology and legal services.

Our car insurance broker, 1st CENTRAL, is firmly established as a top supplier on UK price comparison websites and became the number 1 best-selling brand on these sites (December 2021).

Meanwhile, our underwriting brand, Skyfire Insurance, uses state-of-the-art data sources and capabilities to assess risk at a granular level in order to provide competitive private motor insurance premiums. 

Insurance

First Central

First Central's headquarters in Haywards Heath, United Kingdom

This department focuses on assisting and resolving inquiries for customers, ensuring a positive experience and satisfaction.

Customer Support

The Data Engineering and Analytics team at First Central is responsible for designing and implementing robust data infrastructures that enable effective data collection, storage, and analysis. They leverage advanced analytics and business intelligence to extract actionable insights, support decision-making, and enhance operational efficiency across the organization. By focusing on data governance and innovative analytics solutions, this team plays a crucial role in driving the company's commitment to reducing risk and tackling fraud in the insurance industry.

Data Engineering and Analytics

This department manages employee relations, recruitment, and organizational development.

Human Resources

This department focuses on enhancing customer satisfaction and relationships through strategic management of interactions and experiences.

Customer Experience Management

This department focuses on analyzing data to provide insights and support decision-making processes across the organization.

Business Intelligence

This department focuses on designing and implementing data-driven solutions and analysis to support organizational decision-making.

Data Science and Engineering

This department focuses on analyzing and developing pricing strategies to optimize profitability and market competitiveness.

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Other teams

Data Engineering and Analytics

Human Resources

Customer Experience Management

Business Intelligence

Data Science and Engineering

Pricing Analytics