First Contact HR
Scott Raphael serves as the Compliance Team Lead at USM since July 2017, overseeing the review and analysis of compliance monitoring reports and related documents. In addition, Scott has been a Senior HR Investigator at First Contact HR since September 2009, managing HR investigations for over 2,000 client accounts and conducting various employment screening services. Prior experience includes work as a Field Liaison for PA State Representative Mike Gerber, where responsibilities encompassed voter outreach and fundraising during election campaigns. Scott's earlier roles involved administrative and accounting tasks across three companies and an internship with the Zone 5 Pittsburgh Police, focusing on crime mapping and law enforcement procedures. Scott holds a Master's degree in Legal Studies and International Policy with a focus on Homeland Security from PennWest California and a Bachelor's degree in Criminal Justice from the University of Pittsburgh.
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First Contact HR
First Contact HR is an award winning company that specializes in conducting nationwide employment background screening, drug testing, and HR management consulting services. First Contact HR helps organizations save time and expense over their current hiring process, while reducing employment risk exposure. Background screening results are turned around promptly and accurately in one to twenty-four hours on average. First Contact HR provides services that are fast, accurate and economical. The core services include identity verifications, criminal records research, employment and education verifications, drug screening, credit reports, motor vehicle records, workforce training and much more.