First Contact Service provides professionals covering services. They provide contact and call center solutions, management of inbound,l outbound calls, virtual secretary, ivr, cloud service, technology support services, omnichannel crm, data management, video call, screen recording, digital marketing, and social media management services.

Call Center

Support Services

Telecommunications

FIRST CONTACT SERVICE A.S.

FIRST CONTACT SERVICE A.S.'s headquarters in Boca Raton, Florida, FL, United States

The Sariyer office is focused on delivering exceptional customer support and service solutions to clients in Istanbul.

Sariyer

Rick Serkan Eren

Cigdem Eren

This department is responsible for assisting customers with inquiries, issues, and support related to products and services.

Customer Support

This department oversees daily operations, ensuring efficiency and effectiveness in organizational processes.

Operations Management

This department focuses on addressing customer inquiries and providing support to enhance customer satisfaction.

Customer Service

This department provides strategic direction and oversight for the organization, guiding overall operations and decision-making.

Executive Leadership

This department manages employee relations, recruitment, training, and benefits administration.

FIRST CONTACT SERVICE A.S.

Org chart

Teams

Customer Support

Operations Management

Customer Service

Executive Leadership

Human Resources

Offices

FIRST CONTACT SERVICE A.S.

Org chart

Teams

Customer Support

Operations Management

Customer Service

Executive Leadership

Human Resources

Offices

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