Charlotte Burns

People Proposition And Journey Manager

Claire Shaw

Impactful Proposition Manager

Jordan Holton

People Product Owner

Domonic Clark

Diversity And Inclusion SME

James Dewey-Nager

Assistant Business Performance Manager

Lynn Lawless

People Strategy SME

Sarah Kilbane

People Strategy

Rachel Sowter

Head Of Risk, First Direct (hsbc)

David Tapscott

Risk Oversight Manager

Linda Morgan

Card Services, Fraud & Disputes Rep

Michael Bairstow

Customer Relations Representative

Stephanie Hill

Assistant Propositions Manager

Jonathan T.

Head Of Conversational And Digital Banking

Matthew Murphy

Digital Experience Manager

Kat Evans

Cross Sales Marketing Manager

Carly Wright

Brand, Content & Partnerships Manager

Matthew Higgins

Head Of Brand

Nikki Maher

Senior Marketing Manager - Cross Sales

Alex McGee

Lead Internal Communications Manager

Claire Pennie

Technical Communications Manager

Janette Harbour

Marketing Mandatory Communications Manager

Josie Wainwright

Marketing Communications Manager

Chris Bell

Communications Specialist

Carl Waterland

Head Of Finance

Maeghan Gray

Mortgage Manager

Matthew Nellist

Mortgage Manager

Francine Smith

Account Operations Manager

Rick Mawson

Financial Support & Collections Specialist

Kimberley Ward (She/Her)

Proposition Manager

James Foster

Financial Support Representative

Becca Hanson

Head Of People Strategy

Helen Foster

IT Lead Business Analyst - Transformation

Christine Findlay

Team Manager

Andrew Cooper

Senior Business Delivery Manager

Denise Shipman

Business Readiness Manager

Josh Hall

Senior Propositions Manager

Karen Blair (She/Her)

Corporate Sustainability Manager

Mark Hughes

Assistant Business Performance Manager

Kelly Leach

Business Delivery Manager

Arron Summers

Business Change Analyst

Jess Matthews

Business Analyst

Nandit Doshi

Strategy & Planning Manager

Stephanie Bearpark

Business Performance Manager

Laura Fisher

Advised Mortgage - Team Manager

Jane Jennings

Department Manager - Sales

Michelle Bell

Lending Sales Team Manager

Myra Wilson

Advised Mortgage Manager Cert Cii( Mp), SVQ In Management

Dushyant Srivastava

Chief Information Officer

Mbcs Darren Goucher Cspo

Digital Lead - Payments, Security, Fraud

Lynsey Hutton

Team Manager

Rhys Brier

Security Officer

Suhail A.

Chief Software Engineer

Adrian Smith

Head Of Engineering

Adam Charlesworth

Devops Lead

Kirsty Cooper

Development Manager

Sirajuddin Puthanpurayil

Mobile Tech Lead

Sapana Panda

Technical Lead

Michael Kelleher

Automation Engineer

Jordan Conboy

Propositions Manager

Paulo Pinto

Product Owner - Fd Digital

Ellie F.

Digital Product Manager

Georgia Burns

Mortgage Associate

Janey Johnson

Product Manager, Marketing

Keeley Evans

Head Of Customer Service Delivery

Anna Freyne

L & D Delivery Manager

Mark Bowland

Customer Services Delivery Lead

Kirby Dickinson

Customer Service Delivery Lead

Bob Suryavansi

Customer Service Delivery Lead

Sharon Greenwood

Head Of Customer Service Delivery

Laura Colclough

Chatbot Journey Manager

Sue Bell

Head Of Contact Centre

Acbi Lucinda Scott

Customer Service Director

Liam Hicks

Helpdesk Team Manager

Katrina Somerville

Site Support Manager

Sarah Hague (she/her)

Customer Relations Team Manager

Andrew Knowles

Head Of Customer Onboarding

Martyn Parsons

Customer Marketing Manager, Mortgages

Saira Khan

Head Of Innovation & Partnerships

Lindsey Dorr

Head Of Communications

Karl Renney

Chief Of Staff

Phill Allen

IT Service Governance Manager

Paul Hadfield

IT Project Manager

Samantha Lewis

Customer Service Representative

Ranjan Jha

Lending Specialist

Ryan McCormack

Planning And Support Manager For Customer Director

Iain Gordon

Chief Control Officer