Liam Hicks is an experienced professional in the customer service and management sector with a strong background in administration. Currently serving as Helpdesk Team Manager at first direct since October 2017, Liam has progressed through roles such as Team Manager and Customer Representative within the company. Prior to this, Liam worked as an Administrative Assistant at Mexprint Limited from 2012 to November 2017. Academically, Liam holds a Bachelor's Degree in Chemistry from the University of Leeds, completed between 2013 and 2016, and attended Boston Spa Sixth Form College from 2011 to 2013, following education at Boston Spa School from 2006 to 2011.
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