First Focus
Alisha Pradhan is an experienced IT professional with a strong background in onsite IT support and network management. Currently serving as a Senior Onsite IT at First Focus since December 2021, Alisha previously held IT support roles at MARKQ HOMES and Ribs & Burgers, showcasing diverse experience in technology environments. Prior to this, Alisha worked as a Computer Network and System Engineer at Digitalaya Pvt Ltd, where responsibilities included configuring networking hardware and maximizing network performance. Alisha holds a Diploma of IT from TAFE NSW and a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Visvesvaraya Technological University.
First Focus
First Focus is Australia’s best Managed Service Provider for medium-sized organisations. With tens of thousands of end-users supported across hundreds of customers, First Focus has the experience and capability to deliver comprehensive managed services, support, and technology to your organisation. We employ Australia’s best technical, customer service and account management people, and we’re constantly investing in world-class technology to ensure our solutions are the most reliable, cost-effective, and efficient available. Our philosophy is to deliver our clients smart, flexible and value-driven IT solutions, by combining our enterprise quality infrastructure and processes, with personalised service and responsiveness. We promise you the Best People, Expert Advice, Fast Response and Zero Risk when you partner with us. That's how we help people use technology to make a difference.