First Focus
Bryan Blume serves as a Transition Engineer at First Focus IT since July 2020 and is the Owner of BIT Solutions since September 2018. Previously, Bryan held multiple leadership roles at Evros Technology Group from December 2013 to November 2019, including Service Owner and Technical Team Lead, where Bryan was instrumental in creating these positions within the Managed Services department. Responsibilities included managing monitoring and alerting for a vast number of customers, vendor relations, and ensuring continuous improvement in service metrics. Notably, Bryan contributed to obtaining the ISO 27000 certification for Evros’ Managed Services Department. Bryan's early career included a Remote Management and Monitoring (RMM) Administrator role, focusing on customer onboarding and configuration management.
First Focus
First Focus is Australia’s best Managed Service Provider for medium-sized organisations. With tens of thousands of end-users supported across hundreds of customers, First Focus has the experience and capability to deliver comprehensive managed services, support, and technology to your organisation. We employ Australia’s best technical, customer service and account management people, and we’re constantly investing in world-class technology to ensure our solutions are the most reliable, cost-effective, and efficient available. Our philosophy is to deliver our clients smart, flexible and value-driven IT solutions, by combining our enterprise quality infrastructure and processes, with personalised service and responsiveness. We promise you the Best People, Expert Advice, Fast Response and Zero Risk when you partner with us. That's how we help people use technology to make a difference.