First Focus
Jack Behrns is a Technical Account Manager at First Focus, Australia's top-rated Managed Service Provider, since October 2020. Prior to this role, Jack held various positions, including Service Delivery Lead and Information Technology Field Technician at TOTAL INTERACTIVE Pty Ltd from June 2018 to May 2020, and IT Manager at ONGC Systems from November 2016 to June 2018. Additional experience includes serving as Key Account Manager and System Engineer at Quantility Group from June 2014 to November 2016, as well as Senior Windows System Administrator at ERM Power from September 2011 to June 2014, where Jack contributed to projects such as call manager upgrades and power station deployments. Jack began the career journey at CITEC as a Service Center Coordinator from January 2007 to June 2010. Jack holds a Certificate IV in Information Technology (Programming) from TAFE NSW, completed in 2004.
First Focus
First Focus is Australia’s best Managed Service Provider for medium-sized organisations. With tens of thousands of end-users supported across hundreds of customers, First Focus has the experience and capability to deliver comprehensive managed services, support, and technology to your organisation. We employ Australia’s best technical, customer service and account management people, and we’re constantly investing in world-class technology to ensure our solutions are the most reliable, cost-effective, and efficient available. Our philosophy is to deliver our clients smart, flexible and value-driven IT solutions, by combining our enterprise quality infrastructure and processes, with personalised service and responsiveness. We promise you the Best People, Expert Advice, Fast Response and Zero Risk when you partner with us. That's how we help people use technology to make a difference.