First Insight is a cloud-based predictive analytics platform empowering retailers and manufacturers to identify winning new products.

Analytics

Retail

First Insight

First Insight's headquarters in Warrendale, PA, United States

Greg Petro

Peter Jeavons

Viki Zabala

Dana Filyo

Theresa Kirik

Mangal A.

Francee Dellaria

Elana Meller

The Software Development team at First Insight is responsible for designing, building, and maintaining the predictive analytics platform. This team collaborates across various roles—including software engineers, test engineers, and product directors—to develop robust software solutions that empower retailers and manufacturers in their product development processes. They focus on ensuring high-quality code, implementing new features, and enhancing the user experience through continuous integration and deployment practices.

Software Development

This department focuses on ensuring customer satisfaction and retention by managing relationships and providing support throughout the customer journey.

Customer Success

The Customer Success and Account Management team at First Insight is dedicated to ensuring client satisfaction and maximizing the value of the company's predictive analytics platform. This team works closely with retailers and manufacturers to build strong relationships, provide tailored support, and drive product adoption, ultimately helping clients to identify and launch successful new products. Their collaborative efforts aim to enhance customer retention and foster long-term partnerships.

Customer Success and Account Management

The Leadership Team at First Insight is responsible for setting the strategic direction of the company, driving business growth, and ensuring operational excellence. This diverse group leverages their expertise in marketing, finance, technology, and retail solutions to foster innovation, develop key partnerships, and enhance customer engagement, ultimately empowering retailers and manufacturers to make data-driven decisions for product success.

Leadership Team

The Marketing and Sales Insights team at First Insight focuses on leveraging data-driven strategies to enhance marketing effectiveness and drive sales growth. This team analyzes market trends and customer behavior, utilizes marketing automation, and develops targeted content to create compelling campaigns. By collaborating with key accounts and executing social media and event strategies, they aim to optimize product launch success and strengthen brand presence in the retail sector.

Marketing and Sales Insights

This department is responsible for overseeing client accounts and ensuring effective solutions are provided to meet client needs.

First Insight

Org chart

Teams

Software Development

Customer Success

Customer Success and Account Management

Leadership Team

Marketing and Sales Insights

Account Management

Offices

First Insight

Org chart

Teams

Software Development

Customer Success

Customer Success and Account Management

Leadership Team

Marketing and Sales Insights

Account Management

Offices

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