Rachael Howells is currently the Gloucestershire ISVA Service Manager at First Light, where they lead a team dedicated to supporting survivors of sexual violence. With a strong focus on empathy, integrity, and collaboration, Rachael ensures that the voices of service users inform their work and seeks to enhance accessibility and outcomes through multi-agency partnerships. Rachael has previously held roles in customer service and team leadership at various organizations, including Sainsbury's and Argos, and has provided advocacy support in domestic abuse situations at Cardiff Women's Aid. Rachael holds a Bachelor of Science in Psychology from Cardiff University, which they completed in 2017.
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