For over 20 years, First Mortgage Services (FMS) has specialised in delivering the full range of mortgage processing and administration services to the financial services industry. 

With our customer-centric digital services, we’ve supported financial institutions deliver efficient mortgage processing, including documentation and settlements. 

Our leading-edge technologies and tools put the customer first. MyPortView, an online shared workspace, enables increased collaboration and real-time oversight for clients, brokers, FMS operators, and call centre operators; while our eSign software expedites document signing for a secure and faster loan process.

Our sister company, First Title is the provider of the FASTRefi policy, accelerating the refinance settlement process to just 48-72 hours.

We’re proud of the strength of our brand, long-term client relationships, and our proven specialist capability across the mortgage fulfillment value chain.

Our team is located throughout Australia and New Zealand. Together, we strive to achieve the best outcome possible for our clients and their customers.

FMS is owned by First American Financial Corporation which is listed on the New York Stock Exchange. They operate in 17 countries and are a leading provider of title insurance and settlement services to the real estate and mortgage industries with a lineage that dates back to 1889.

Banking

Credit

Documentation

Property Development

Real Estate

First Mortgage Services

First Mortgage Services' headquarters in Chatswood, Australia

Patti Eyers

Daniel Cane

Aktuna Oguz

Michael Leblanc

Stella Eggins

The Finance and Analytics team at First Mortgage Services plays a crucial role in driving financial strategy and operational efficiency. This team, comprising specialists like the Chief Finance Officer and Business Analysts, analyzes financial data and market trends to inform decision-making. They are responsible for budgeting, forecasting, and providing insights that enhance the company’s performance, ensuring that the organization maintains its competitive edge while delivering exceptional value to clients.

Finance and Analytics

The Leadership Team at First Mortgage Services (FMS) is responsible for setting the strategic direction and ensuring the operational excellence of the company. Comprised of senior executives with extensive expertise in finance, operations, and data solutions, this team fosters innovation, drives customer-centric initiatives, and enhances collaboration across all levels of the organization. They play a pivotal role in maintaining strong client relationships and steering FMS toward achieving its mission of delivering efficient mortgage processing and administration services.

Leadership Team

The IT and Software Development team at First Mortgage Services is dedicated to creating and maintaining innovative technology solutions that streamline mortgage processing and enhance client experiences. This team is responsible for developing the MyPortView online workspace and eSign software, ensuring robust security, seamless functionality, and user-friendly interfaces. By leveraging cutting-edge technologies and data analysis, they support internal stakeholders and external clients to optimize mortgage documentation and settlement processes across Australia and New Zealand.

IT and Software Development

The Mortgage Operations team at First Mortgage Services is dedicated to ensuring seamless mortgage processing and administration. Comprising skilled professionals, including Mortgage Processing Officers and Loan Servicing Specialists, the team facilitates efficient document handling, loan servicing, and customer support, leveraging advanced digital tools like MyPortView and eSign to enhance collaboration and expedite the mortgage process. Ultimately, their goal is to deliver exceptional outcomes for clients and their customers throughout Australia and New Zealand.

First Mortgage Services

Org chart

Teams

Finance and Analytics

Leadership Team

IT and Software Development

Mortgage Operations

Offices

First Mortgage Services

Org chart

Teams

Finance and Analytics

Leadership Team

IT and Software Development

Mortgage Operations

Offices

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