Firstassist is a 24/7 multi disciplined Emergency Road/Home/Medical Contact Centre. Operating on a state of teh art Technology Driven platform, Firstassist runs a 200 seat contact centre in the heart of Sandton. We service on average, 47 000 requests for assistances per month on a National basis.

FirstAssist

This department focuses on assisting customers through various channels and resolving inquiries to ensure satisfaction.

Customer Support

This department is responsible for managing financial transactions, including accounts payable and cash flow management.

Finance Operations

This department manages clerical and administrative tasks to support organizational operations.

Administrative Services

This department focuses on identifying growth opportunities and managing key client relationships to drive revenue.

Business Development

This department focuses on the accurate alignment and verification of financial data and transactions.

Reconciliation Services

This department provides assistance and solutions for customers in need, ensuring smooth operations and quick response to inquiries.

FirstAssist

Org chart

Teams

Customer Support

Finance Operations

Administrative Services

Business Development

Reconciliation Services

Support Services

Offices

FirstAssist

Org chart

Teams

Customer Support

Finance Operations

Administrative Services

Business Development

Reconciliation Services

Support Services

Offices

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