Firstcry is India’s leading e-commerce company in the kids and babies shopping sector, established in 2010 by Supam Maheshwari and Amitava Saha, headquartered in Pune. With more than 100 million customers and 6000+ employees, they believe that the first cry of a baby is the most special moment for a mom and dad! Their mission is to make this, and all other moments of parenthood, filled with joy and happiness.

Consumer

Retail

FirstCry.com

FirstCry.com's headquarters in Pune, India

This department oversees the management and coordination of academic programs and resources.

Academic Affairs

This department focuses on designing, developing, and maintaining software applications and systems.

Software Development

This department oversees and optimizes operational processes across various areas and regions to ensure efficient performance.

Operations Management

This department is responsible for managing and executing procurement activities to acquire products and services necessary for operations.

Purchasing Department

The Operations Team at FirstCry.com is responsible for ensuring smooth and efficient day-to-day activities across the company's e-commerce platform and physical retail stores. They manage logistics, supply chain, inventory, store operations, and quality assurance, while also coordinating with various departments to optimize processes and deliver an exceptional customer experience. Their goal is to maintain operational excellence to support FirstCry's mission of bringing joy and happiness to the moments of parenthood.

Operations Team

This department oversees the management and efficiency of retail store locations.

Retail Operations

This department coordinates and assists in various managerial functions across operations.

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Other teams

Software Development

Operations Management

Purchasing Department

Operations Team

Retail Operations

Management Support