Lance Waldrop

Lance Waldrop is a DevOps Engineer and Software Development Engineer at FirsTech, with a focus on migrating on-premises applications to cloud environments and optimizing cloud infrastructure for performance and security. Prior to this role, Lance served as a Technical Support Analyst, where proactive issue resolution significantly enhanced customer satisfaction with payment solutions. Previously at Best Buy, Lance held multiple positions including Sales Advisor, Back Office Lead, and Customer Service Specialist, achieving over $1,000,000 in sales revenue and mentoring new team members. Lance holds a Bachelor of Science in Computer and Information Technology from the School of Engineering and Technology at IUPUI.