Naga Mannava

Naga Mannava is an experienced IT Project Manager specializing in billing and customer service at FirstEnergy since March 2020, where responsibilities include managing IT modernization projects using Agile, Waterfall, and Hybrid methodologies, as well as overseeing the integration and support of SAP systems. Previous roles include SAP Customer Service Lead at Washington Gas and UGI Utilities, Inc., and Sr. SAP CRM Consultant at Westinghouse Electric Company. Earlier career positions involved CRM leadership and SAP consulting at various companies, including Consumers Energy and TXU Energy. Naga Mannava holds a Master of Business Administration from Gies College of Business - University of Illinois Urbana-Champaign, a Master’s Degree in Electrical Engineering from Lamar University, and a Bachelor of Engineering in Electrical and Electronics Engineering from Jawaharlal Nehru Technological University.