"Since 2005, FirstJoy has been privileged to work with Business Leaders, HR Heads and Line Leaders to help develop and grow their leadership pipeline. 

20 years on, FirstJoy is proud to be the Certified Partner for World Serving Leaders in Malaysia and New Zealand as well as the Partner for World Institute for Action Learning (WIAL) in New Zealand.

FirstJoy has been conducting structured leadership development and coaching since 2005. We provide leadership development solutions to help businesses experience behavioural change and results to improve personal, team and organizational performance."

Soft-skills programs which FirstJoy specializes in are:

· Leadership Development programs (which consist of a series of modules with pre & post workshop coaching) 
[https://www.youtube.com/watch?v=XQbUEMrqgdQ]
· Leadership & Coaching for Performance
· Innovation & Creative Thinking, (Mind Mapping Techniques & Software, Licensed Programs by ThinkBuzan Ltd, UK)
· Customer Service Excellence (Skill-set, Mindset, Management strategies, Culture)
· Communication & Interpersonal skills and
· Sales & Value Creation.

FirstJoy's Value Propositions
The unique value propositions, which FirstJoy offers to her clients are
1)  Mindset Shift and Behavioural Change;
2) Best-in-class track records and 
3) Flexibility in customization to suit business needs. 

FirstJoy's Philosophy
Co-labor with the organization to develop and model a culture of excellence through a workplace which demonstrates the three Cs: 
1) Competence
2) Commitment
3) Contribution

FirstJoy

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